Sample post orders. Fictional property.

3P SECURITY GROUP
Post orders

Read with: General orders, Post orders, Site specific orders and Report formats.

For force, detention, searches, pursuit and weapons, follow your provider's policy.

R02 Tour timing and route
Start tours at 21:15, 23:15, 01:15, 03:15 and 05:15, in the route order below; record each stop.
Observe: Check each location in the route table from the common path; record the condition listed for that stop.
Assess: Compare with the open-items list; separate a new condition from a previously recorded one.
Act: Begin at each listed time. If a condition makes a stop unsafe, stay at a safe location and mark that stop not checked; do not make up a completed check.
Notify: Tell the shift lead immediately about an interrupted or missed tour and any unsafe stop; use the condition thresholds below for the manager.
Record: Enter actual arrival time and condition at every stop, linked event ID, reason for any omission and the shift lead's instruction.

R05 Calls and office alarms
Use the role-based call order and hour thresholds below; verify the office opening contact with the manager.
Observe: Note the alarm location, displayed message if visible without operating the panel, time and any reported office opening.
Assess: Treat visible danger as an emergency; an alarm during opening is not proof of a false alarm.
Act: For an emergency, move to a safe position and call 911 first. Otherwise observe and report; leave panel operation and verification to the authorized provider.
Notify: Call the shift lead immediately for every activation and the manager immediately for an active office alarm, at any hour; escalate unanswered calls as listed.
Record: Enter activation time, observed facts, source of any opening explanation, each call attempt, callback instruction and event ID; manager obtains provider acknowledgment of the current opening contact.

R06 Daily activity record
Record each tour stop, call and handover; use explicit entries for no reported events, not checked and unknown.
Observe: Collect actual check times, observations, calls, complaint sources and linked incident IDs throughout the shift.
Assess: Distinguish an observed condition, a report from another person and a period for which no reliable record exists.
Act: Make entries as soon as safe. Use the daily report fields in Report formats; if delayed, record both the event time and the entry time.
Notify: Brief the relief officer on open items and send the completed report to the shift lead before the 06:00 handover ends; flag any missing period.
Record: Write no reported events only for the covered reporting period, not checked for a missed check, and unknown when history cannot be confirmed.

TOUR STARTS: 21:15, 23:15, 01:15, 03:15, 05:15

1. Leasing office: Read open event IDs and receive authorized post keys.
2. North pedestrian gate and Lot A: Observe close-and-latch condition; record east-row dark fixtures and the Building 3 path visibility.
3. Buildings 1, 2 and 3: Observe common entries and paths from the common area; record obstructions or reported damage.
4. Buildings 7, 8 and 9: Observe common entries and connecting paths; record conditions needing follow-up.
5. West gate, Lot B and Building 4: Observe the gate condition and whether shrubs still interrupt the view of the Building 4 approach.
6. Buildings 5 and 6, then pool: Observe common paths and pool access condition from outside the enclosure.
7. Dumpster, vehicle gate and Lot C: Observe common access paths and gate condition, then view the east fence opening from Lot C; stay out of the easement.
8. Leasing office records desk: Update the daily report and linked event records before the next tour.

CALL THRESHOLDS
Emergency | Any hour | Call 911 from a safe position, then the shift lead and manager. Follow the dispatcher's instructions.
Immediate property exception | Any hour | Gate will not latch, fence opening, missing key, active office alarm or footage preservation request: call shift lead, then manager immediately.
Routine condition | 08:00 to 18:00 | New routine maintenance issue: notify the shift lead now and the manager during this window.
Routine condition | 18:00 to 08:00 | Log the condition and notify the shift lead now; hand it to the manager at 08:00. A worsening condition uses the immediate threshold.

ROLE CONTACTS
1. Provider shift lead | (214) 555-0110 | First provider contact at any hour.
2. Property manager | (214) 555-0120 | Immediate threshold: any hour. Routine: 08:00 to 18:00.
3. Provider account manager | (214) 555-0130 | Provider escalation when the shift lead does not answer.
4. Owner on-call role | (214) 555-0140 | Property escalation when the manager does not answer.

Unanswered calls: record each attempt and continue immediately. If the shift lead is unanswered, call the provider account manager. Do not delay immediate manager notification. If the manager is unanswered, call the owner on-call role. Repeat unanswered nonemergency calls after 10 minutes. Never wait for a callback before calling 911 in an emergency.

Sample post orders. Fictional property. Prepared by 3P Security Group.