Most post orders are a binder nobody has opened since the contract started. Yours should be short enough to read on a first shift and specific enough that a new officer makes the same decision the last one would have.
Fig. A
The five answers every set of orders owes an officer
The first four are usually covered somewhere. The fifth is the one that decides whether you can prove any of it later, and it is the one most often left to habit.
How it runs
Read what exists. Current orders, the contract, the call list, and the last three months of reports if there are any. Most of the answer is already on site in pieces.
Walk the post. Orders written from a floor plan describe a building nobody works in. We walk the route at the hour it is actually walked.
Write them. General orders, post orders, and site specific orders, split so a change to one does not mean reissuing all three.
Hand them over. Delivered as a document you own and can edit, not a locked PDF and not something that has to come back through us to change.
What you receive
General, post and site specific orders, written to be read on a first shift.
Tour route and check order, with what a check actually means at each point.
The escalation path and call list, with the hour thresholds spelled out.
A daily activity report format, and the short list of what always has to be in it.
An incident report format that will still make sense to an adjuster in eight months.
Orders are worth what the reporting behind them is worth. If the writing stops, the record stops, and the record is the part that survives the incident.
A first conversation costs nothing. Tell us the property type, the hours that worry you, and what is in place today. If we look at it and there is nothing worth fixing, we will say so.